Sights on Success Consulting

Leadership Development in Intercultural Competence for High Performance Organizations

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The intercultural development coach-approach to inclusive and effective leadership.

Sights on Success Consulting uses a coach-approach to foster leadership development in intercultural competence. This means helping leaders to shift from mono-cultural mindsets to intercultural mindsets of understanding, acceptance, and adaptation to both cultural differences and similarities. Intercultural development coaching helps leaders to increase both cultural self-awareness and cultural awareness about others across diversity dimensions such as age and generation, gender, race, sexual orientation, disability, religion, etc. so that they can become more inclusive and effective.

The following topics and questions are meant to provoke thinking and self-reflection that will help leaders to shift their mindsets in the intercultural and culturally adaptive direction.

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The Intercultural Development Continuum™: an organizational development tool for changing and improving how diversity is managed.

In the aftermath of the deeply disturbing racist, brutal, and fatal act against George Floyd, and the revelation of similar acts against other black people, Indigenous people, and people of colour, one wonders if organizations are thinking about and reviewing how they manage diversity. The die has been cast, and it seems to me that organizations cannot languish any longer, if they have been doing so, in a state of complacence. To continue as such is tantamount to concurring with the status quo, and that has both serious moral and business implications. [Read more…] about The Intercultural Development Continuum™: an organizational development tool for changing and improving how diversity is managed.

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Dispelling 10 Myths about Cultural Competence Training.

I have been working for several years to help professionals build intercultural competence. During that time, I have also met people who shared their reservations about intercultural competence training with me and, due to those reservations, they were reluctant to get involved. After having heard those reservations or misconceptions or myths repeatedly, I realize it is important to provide more clarity on the subject and to set the record straight.

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5 Listening Strategies for Creating More Meaningful Intercultural Interactions

Do you reflect on the strategies you use at your work place to communicate with individuals who have a different cultural background from you? Do you use the same strategies you use with the co-worker or customer who is culturally different from you as you use with the co-worker or customer who shares the same culture as you? What about active listening? How would active listening be used in an intercultural interaction? 

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“Seeing the light at the end of the tunnel”: a straightforward story about bridging cultural differences.

In this month’s blog post, I thought I would expand on one of the leadership strategies I introduced last month that could help to improve intercultural relationships, namely: avoid underestimating and discounting talent because of cultural differences. In so doing, I am also going to share a rather in-depth description and example of the kind of positive outcomes a leader could enjoy if she or he developed a few helpful habits. These habits include:

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intercultural leadership development